TCI provides an easy-to-implement, interactive curriculum that provides teachers the ability to assign content online. Teachers will often integrate TCI with a learning management system, so they can also assign content from other websites, applications, or curriculums.


  • Project Type: Contract Project
  • Project Duration: Three Months
  • Role: Product Manager/Designer
  • Client: Fortune 500 company via Medallurgy UX
  • Tools: InVision, Recording Software, Excel, Google Sheets, Transcription Tool

OVERVIEW

Due to a nondisclosure agreement, many details of the project have been left out. Contact me for further discussion.

The Problem

Teachers using Google Classroom as their Learning Management System (LMS) need to manually create assignments or enter grades

Students aren’t able to figure out how to connect their Google accounts, so they can easily sign into the TCI platform

Teachers hesitate to assign content using TCI because it doesn’t

The Approach

The partner marketplace was designed in different batches of fidelity. We played a key role in testing the different batches and communicating what aspects of the design worked/didn’t throughout these multiple stages. Overall, I interviewed roughly 18 users during this process and made key design reccommendations that were implemented by designers.

CONCLUSION

Impact

  • Guided changes to visual design
  • Guided key improvements to user comprehension
  • Enhanced global and subsequent navigation tiers

What I Learned

  • Document all of your info : Organizing ideas from brainstorming sessions and meeting notes allowed me to revisit ideas that were conceived from earlier parts of the process but forgotten. They may prove to be viable solutions in the future.
  • If the question can drive a change to the product, ask the question : Whether it’s during a usability test session with a respondent or a meeting with a stakeholder, these spontaneous questions can have enormous value into further understanding areas to assess.